Track your order
Every order ships tracked, and the link lands in your inbox as soon as the parcel is scanned.
Where is my tracking link?
It is in the dispatch email, sent within 24 hours of ordering. If you cannot find it, check your promotions and spam folders first — it comes from the same address as your order confirmation.
Tracking has not updated
Carriers sometimes take a day to scan a parcel into the network. If tracking has not moved for five business days, email [email protected] with your order number and we will replace or refund the order.
Wrong address?
Email us within an hour of ordering and we can usually catch it before the parcel leaves. After dispatch we have to wait for it to come back to us.